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Privacy Policy

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This Privacy Policy governs the manner in which Neurospace collects, uses, maintains and discloses information collected from users (each, a "User") of the neurospace.com.au website ("Site").


Personal Information

When Users interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. This is statistical information used to monitor the usage of our website and for advertising purposes, and so we can improve our service.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Use of collected information

Neurospace may collect and use Users personal information for the following purposes:

  • For customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently, such as our book online function.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our services.
  • To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests. You may opt out of this at any time by contacting reception@neurospace.com.au



We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you


Third party sites

Our website may have links to other website not owned or controlled by us. These links are meant for your information and convenience only, and do not constitute endorsement or approval of these website. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.



We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered. We do not sell, trade, or rent Users personal identification information to others.